Catastrophe Response
Catastrophe Response
When insurance companies declare a catastrophe, they often mobilize specialty trained adjuster teams that may stay in the field for weeks, evaluating damage and processing claims.
When it comes to losses involving fine art, collectables and all things rare and valuable, the one call insurance companies make from the field is to OIA.
Our company has the scalability to respond immediately to hurricanes, tornados, earthquakes and any man-made catastrophes. We provide technical oversight and on-site management of the catastrophe by coordinating a multi-disciplinary team covering every expertise required to respond to virtually any emergency.
The OIA team has significant experience in data collection, art preservation, art documentation, art triage, art transportation and art evaluation. We are the conduit between the insurance world and the art world.
We speak insurance. We speak art. We are bilingual.
Responsible
Even the best of preparations, including the creation of disaster plans and protocols, cannot avoid the inevitable chaos that occurs during a natural disaster. The calm before the storm is the OIA catastrophe teams. OIA has the experience, the resources and the tools to design and execute a solid, proven disaster plan.
Experience is no substitute for the ephemeral.
Response
We provide immediate response with direct actions 24 hours a day and 365 days a year. With one phone call your CAT response is covered nationwide.
We have proven to successfully manage catastrophe claims of all scales in consideration of time management and the physical extraction of valuable works of art during disasters. No catastrophe is too small or too big for OIA.
Recovery
OIA has the ability to scale our CAT teams by supplementing our staff with the most qualified fine art conservators, handlers and specialists in the country.
We are boots on the ground. We are hands-on. We are on the scene, years of rolling up our sleeves have proven to us that there’s no substitute for seeing the damage first hand.
When you combine this immediate attention with our inherent passion for art coupled with our years of experience we bring to any crisis, you’ve got a much higher likelihood of success.
Resolution
OIA ensures loss mitigation.
OIA ensures the protection of subrogation, salvage and all recovery interests.
OIA ensures optimal claim outcome on an expedited basis.
A Responsible Response for Recovery and Resolution
responsible • response • recovery • resolution
OIA CAT Profile
• Midwest Flooding 2008
• California Wildfires 2007
• Hurricane Katrina 2005
• Hurricane Floyd 1999
• Northridge Earthquake 1994
• Hurricane Andrew 1992
• San Francisco Earthquake 1989
OIA Standards of Practice
• One Point of Contact
• Contact with Assured or Claimant
within 24 hours
• 24 hour availability, 7 days a week
• Over 25 years of experience
• Ability to assemble and manage the
most qualified team of experts
• Regular communication with all parties
involved
• Expert narrative reports with clear
recommendations
• Management of the entire claims
process
• Accountability