OIA Standards of Practice

1. • One Point of Contact
   

2. • Contact with Assured or Claimant
   

   within 24 hours

1. • First Report within 14 days and 30 days  
   

   thereafter

1. • 24 hour availability, 7 days a week
   

2. • Over 25 years of experience
   

3. • Ability to assemble and manage the
   

   most qualified team of experts

1. • Regular communication with all parties
   

   involved

1. • Expert narrative reports with clear
   

   recommendations

1. • Management of the entire claims
   

   process

1. • Accountability

Insurance Claims

OIA routinely assists Insurance Companies, their Assureds and interested Third Parties by helping them to navigate through the claims process. Our methodology, as experts and multi line adjusters, is to investigate the claim, manage vendors and our team of specialists, while mediating between all interested parties. OIA is an unbiased, third-party alternative that has the know-how and experience to offer a resolution that is fair to all parties. We have developed a niche in the expertise of fine art, collectibles, jewelry, furs, wine and all things rare and valuable.

Risk Management

OIA regularly conducts security surveys by providing assistance to insurance companies and educating the Assured of the appropriate risks associated with their policy of insurance. OIA is the industry leader in the evaluating claims preparedness and claims awareness, while evaluating  alarms and security  procedures, storage facilities,  packing and shipping standards, as well as handling qualifications for specific industries.

we are experts in conflict resolution.  we listen.  we hear.  we are face-to-face.